Our customers and other individuals visiting our Bank or our website are important to Community Bank of the Bay. We understand that your privacy is important to you and that you may be concerned about information you provide to us or that is generated as a result of your visit to us or to our website.

We, therefore, have put together a privacy policy and approach that respect and address your concerns. If you have any questions or issues beyond those below, please contact us at contactus@communitybankbay.com.

When does Community Bank of the Bay collect personal information?

When you send us e-mail or respond to our "feed back" request, we will retain the contents of the e-mail and your response, your e-mail address and our response in order to handle any follow-up questions you may have. We, also, use it to measure how effectively we address your concerns.

How does Community Bank of the Bay use the personal information I provide?

Community Bank of the Bay will use personal information as appropriate in the normal course of our business to provide the products and services you have requested. We, also, will use this information to provide positive identification of you when you contact us. On occasion, we may, also, send paper account statements; e-mail updates on services and other materials we believe may be of importance or interest to you.

Does Community Bank of the Bay provide Personal Information to external parties?

Absolutely not! Community Bank of the Bay does not and will not sell or provide personal information to third parties for independent use.

Can I confirm that the information Community Bank of the Bay collects is current?

If you ever have questions or issues with the accuracy of your personal information at Community Bank of the Bay, please contact us at contactus@communitybankbay.com. We will investigate your issue and update our records as needed.

If you have any questions about our Privacy Policy, please contact us at contactus@communitybankbay.com.

Thank you.